Help / FAQ
1. How do I distinguish fake or replica watches from original watches?
Luxury watches are known to be quite heavy thanks to the mechanisms and materials that are used in building them. As much as a replica might look like the original, they lack the mechanism, movement and material of an authentic watch and thus are extremely light. This is probably the most important factor in distinguishing fakes from originals.
Another pointer is to check the movement. Almost all of original luxury watches have self winding mechanical movements while the replicas are known to work with electrical quartz movements. The original watches have sweeping hands for the seconds whereas the replicas have ticking movements.
If the strap of the watch is leather, there should be a ‘Genuine Leather’ imprint on the back. Replicas usually lack this. In addition, the bezel and crown have markings of the manufacturer that helps you in identifying authenticity of the watch.
One of the best ways to determine the authenticity of the watch is through the certificate of authenticity provided by manufacturers. These are holographic and very difficult to fake, hence they are reliable indicators of authenticity.
2. What guarantee does xbloo offer for the watches?
At xbloo we assure you that we stock only authentic watches. All watches sold at xbloo come with a certificate of authenticity from the manufacturer along with a guarantee or warranty that is usually valid for life.
3. Can I return watches purchased from xbloo?
The conditions of the Amazon A to Z guarantee are applicable to all our products which includes the choice to return the product should it be defective. Only genuine cases will be considered for return requests and we’d like to add that though we’ve rarely had any customer return any purchase made from our store, the option is still open if you’re not satisfied.
4. What are the various terms associated with watches?
There are several technical terms regarding luxury watches. The most common of these is self winding, which is a term used to describe a watch which doesn’t need a battery to run. Another term used to describe watch features is the chronograph which is basically a stopwatch in an analog setting. Accuracy of these chronographs is as much as 1/10th of a second. The bezel is the rotating part around the dial which has a tachymeter or a circular rule that helps in calculations. The crown of a watch is the protrusion on the side that is used to adjust date and time and wind the movement for automatic watches in case the power reserve runs out.